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Frequently Asked Questions about CCH Business News Update

Table of contents:

Special Considerations:

View License Agreement

Questions? Who to contact.

General Questions: Contact Customer Support at 800 449 6435.
Copyright Questions, Enhancement Ideas and other Comments: Email Scott Murray, Internet Marketing Manager at scott.murray@wolterskluwer.com.

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Is this a free service?

For current CCH customers who already receive a Report Letter weekly or monthly with their paid subscription, this is an additional FREE service. Through CCH Business News Update, you'll receive an email version of your Report Letter along with additional news—only available to CCH Business News Update subscribers!

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What products are available?

To view the current list of products click here.

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What if I don't have a CCH ID and Password?

If you subscribe to a CCH product in print or CD-ROM format and would like to sign up for CCH Business News Update: You will need to contact CCH at 800-449-6435 . A CCH Customer Service Representative will do the following:

  1. Add to your current print or CD-ROM subscription the "free" subscription to receive your Report Letter via email.
  2. Issue you an ID & Password.
  3. Walk you through setting up the service including recording your email address.
  4. Show you how to change your preferences and answer any questions you may have.

 

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How often will I receive an email?

You’ll receive your first email as soon as the report letter and other news is available for the product(s) you subscribe to. Historically, CCH issues report letters for each product weekly or monthly, although editors may send special news updates to inform you of important developments “between” regularly published report letters. This valuable service will only be available to CCH Business News Update subscribers.

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How do I sign up for CCH Business News Update?

Do you subscribe to CCH Internet products, but don't yet receive CCH Business News Update? Click here for instructions on how to sign up.

Do you subscribe to CCH print or CD-ROM products? If yes, you will need to contact CCH to get access at no charge. Call 800-449-6435. Tell the CCH Customer Service Representative, "I would like to sign up for CCH Business News Update for the print (or CD-ROM) product I subscribe to." The representative will do the following:

  1. Add to your current print or CD-ROM subscription the "free" subscription to receive your Report Letter via email.
  2. Issue you an ID & Password.
  3. Walk you through setting up the service including recording your email address.
  4. Show you how to change your preferences and answer any questions you may have.

 

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What are the contents of CCH Business News Update?

The majority of the news sent via CCH Business News Update is republished from various Report Letters. As a bonus, editors may send special news updates to inform you of important developments in between regularly published Report Letters. Only CCH Business News Update subscribers get these special updates!

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Will I still get my print Report Letter(s)?

Yes. CCH Business News Update is an additional service with your paid subscription — it’s not meant to replace your paper or online report letter.

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May I forward the email to a friend or colleague?

Yes. The CCH Business News Update License Agreement allows forwarding of the original email with the understanding that CCH must be given credit. CCH Business News Update may be forwarded via email to colleagues inside your company. You may also forward CCH Business News Update on occasion to other individuals (i.e. clients) outside your company, but the regular and systematic forwarding of the entire CCH Business News Update outside your company is strictly prohibited. Republishing CCH Business News Update on a Web site or Web page is also prohibited. See excerpt taken from the License Agreement below for copyright usage. Click here to view entire License Agreement.

COPYRIGHT
CCH Business News Update
is provided to you for personal use and not for resale or republishing. CCH Business News Update may only be 1. Photocopied 2. Forwarded via email to colleagues inside your company. You may forward CCH Business News Update on occasion to other individuals (i.e. clients) outside your company, but the regular and systematic forwarding of the entire CCH Business News Update outside your company is strictly prohibited.

While no fee is required in consideration of this permission, CCH requires that the following statement be included in any reproduction of this material: 2006, CCH, All Rights Reserved, Reprinted with permission of CCH.

Please note: CCH Business News Update is customized to reflect the topics you are interested in. Colleagues may wish to subscribe on their own in order to receive information that they are specifically interested in. To signup a new user, go to this Web page and complete the form. http://business.cch.com/NewsTrackerConfig/ntcusers.asp

If you wish to use CCH Business News Update in any manner not expressly permitted by this Agreement (click here to view entire License Agreement) or discuss licensing data/news for posting on an Internet or Extranet, you may request permission from CCH. You must provide CCH a written description of the intended use and other information CCH may request. Permission may only be granted by an authorized representative of CCH. The granting of such a request may entail a fee payable by you. Please contact Scott Murray at: CCH, 2700 Lake Cook Road, Riverwoods, IL 60015 or email scott.murray@wolterskluwer.com.

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May I make additional copies of CCH Business News Update?

Yes. The CCH Business News Update License Agreement allows photocopying of the original email for distributing internally within your law firm or externally (on occasion) to other individuals (i.e. clients). See excerpt taken from the License Agreement below for copyright usage. Click here to view entire License Agreement. Law Librarians and Law Libraries, click here for special instructions.

COPYRIGHT CCH Business News Update is provided to you for personal use and not for resale or republishing. CCH Business News Update may only be

  1. Photocopied
  2. Forwarded via email to colleagues inside your company. You may forward CCH Business News Update on occasion to other individuals (i.e. clients) outside your company, but the regular and systematic forwarding of the entire CCH Business News Update outside your company is strictly prohibited.

While no fee is required in consideration of this permission, CCH requires that the following statement be included in any reproduction of this material: 2002, CCH INCORPORATED, All Rights Reserved, Reprinted with permission of CCH INCORPORATED

Please note: CCH Business News Update is customized to reflect the topics you are interested in. Colleagues may wish to subscribe on their own in order to receive information that they are specifically interested in. To signup a new user, go to this Web page and complete the form. http://business.cch.com/NewsTrackerConfig/ntcusers.asp

If you wish to use CCH Business News Update in any manner not expressly permitted by this Agreement (click here to view entire License Agreement) or discuss licensing data/news for posting on an Internet or Extranet, you may request permission from CCH. You must provide CCH a written description of the intended use and other information CCH may request. Permission may only be granted by an authorized representative of CCH. The granting of such a request may entail a fee payable by you. Please contact Scott Murray at: CCH INCORPORATED, 2700 Lake Cook Road, Riverwoods, IL 60015 or email murraysc@cch.com.

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Special instructions for Law Firms with IP Access

Please understand that when you enter CCH by means of an IP access, you are an anonymous user to CCH. Since you did not identify yourself with an ID and Password, CCH only knows that you are one of X number of users at XYZ account.

All customization, including signing up for CCH Business News Update, may not work. Why? For example, you might choose and submit your preferences so that CCH Business New Update is sent to your email address, but then the next anonymous user may change those preferences to reflect his/her own interests and email address. Subsequently, you will not receive CCH Business News Update.

In order to sign up for CCH Business News Update, please contact your sales representative for more information. 

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Distribution/copyright issues pertinent to Law Librarians and Law Libraries

Law Librarians have expressed to CCH a strong interest in forwarding the CCH Business News Update emails throughout their law firm via distribution lists. This is permitted as long as the following occurs:

  1. CCH Business News Update, whether forwarded in its entirety or only specific sections, must include:
    • The byline within the story or stories
    • The links within the story or stories
    • The copyright information
  2. The distribution list is internal and does not extend beyond the law firm's employees, partners and associates.
  3. Individuals (i.e. partners and associates) may forward CCH Business News Update to other individuals (i.e. clients) on occasion, but the regular and systematic forwarding of the entire CCH Business News Update outside the firm is strictly prohibited. (To discuss licensing the CCH Business News Update contact CCH. Click here for contact information)
  4. Republishing content from CCH Business News Update is strictly prohibited. This includes publication on a Web site, Internet site, Intranet site and via newsletter (print or electronic).

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Known problems/solutions for Law Librarians and Law Libraries

PROBLEM #1: You forwarded CCH Business News Update to your internal distribution list and someone clicked on the "unsubscribe" link—now you don't receive CCH Business News Update.

When you forward an entire CCH Business News Update email to a distribution list, you risk one of the recipients clicking on the "unsubscribe" link in the email, thinking that they are only unsubscribing themselves to the publication. This is not true. If anyone on your distribution list unsubscribes using the link, you will not receive CCH Business News Update.

SOLUTION: You can modify the introductory paragraph of your CCH Business News Update email to include your own contact information and  instructions on how people can get their names off the distribution list if they do not want to receive CCH Business News Update. This preference can be set using the Advanced Email Options tab. For more detail on Advanced Email Options, click here

PROBLEM #2: Your law firm has IP access to the CCH Internet Research Network.

When you enter CCH by means of an IP access, you are an anonymous user to CCH. Since you did not identify yourself with a personal ID and Password, CCH only know that you are one of X number of users at XYZ account.

All customization , including signing up for CCH Business News Update, may not work. Why? For example, you might choose and submit your preferences so that CCH Business New Update is sent to your email address, but then the next anonymous user may change those preferences to reflect his/her own interests and email address. Subsequently, you will not receive CCH Business News Update.

SOLUTION: Please contact your sales representative to assist you in signing up for CCH Business News Update.

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What are Advanced Email Options?

Advanced Email Options allows you to change the wording in your CCH Business News Update email message from the system default message to one that is customized to suit your particular need.

Note: You will need to set up your CCH Business News Update service before you can set any advanced options.

Advanced email options also gives you the ability to:

  • increase the security of your Internet Research NetWork sessions and protect any preference settings you have set.

  • ensure that if you login via IP access, any CCH Business News Update links to the Internet Research NetWork will automatically log you in via IP access.

To set advanced email options:

  1. Click Preferences.

  2. Click the Advanced Email Options tab.

  3. Select if you wish to modify the system default message or use the system default message.

  4. If you choose to modify the system default message, type your customized message in either the HTML message box or the PLAIN-TEXT message box, based on the email format you chose to receive when you initially set up your CCH Business News Update preferences.

  5. Select whether or not you wish to display your ID in the CCH Business News Update email message.

  6. Click the checkbox if you are an IP access customer. 

  7. Click Submit and your preferences will be set.

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License Agreement CCH Business News Update Agreement

CCH Business News Update is a free electronic newsletter service from CCH INCORPORATED and is provided to you under the terms and conditions of this Agreement. CCH may, at its sole discretion, immediately terminate service if you fail to conform with these terms and conditions.

SUBSCRIBING TO CCH BUSINESS NEWS UPDATE
During the free registration process for CCH Business News Update, CCH requires that you supply an email address and other demographic information. On occasion, CCH may also decide, with your permission, to collect additional personal information from you in connection with surveys or special offers.

UNSUBSCRIBING TO CCH BUSINESS NEWS UPDATE
You may cancel your subscription to CCH Business News Update at any time by clicking on the “unsubscribe” link listed at the top of each CCH Business News Update. Then, uncheck all of the topics you are no longer interested in and then click the submit button.

COPYRIGHT
CCH Business News Update
is provided to you for personal use and not for resale or republishing. CCH Business News Update may only be

  1. Photocopied
  2. Forwarded via email to colleagues inside your company. You may forward CCH Business News Update on occasion to other individuals (i.e. clients) outside your company, but the regular and systematic forwarding of the entire CCH Business News Update outside your company is strictly prohibited.

While no fee is required in consideration of this permission, CCH requires that the following statement be included in any reproduction of this material: 2002, CCH INCORPORATED, All Rights Reserved, Reprinted with permission of CCH INCORPORATED

Please note: CCH Business News Update is customized to reflect the topics you are interested in. Colleagues may wish to subscribe on their own in order to receive information that they are specifically interested in. To signup a new user, go to this Web page and complete the form. http://business.cch.com/NewsTrackerConfig/ntcusers.asp

If you wish to use CCH Business News Update in any manner not expressly permitted by this Agreement or discuss licensing data/news for posting on an Internet or Extranet, you may request permission from CCH. You must provide CCH a written description of the intended use and other information CCH may request. Permission may only be granted by an authorized representative of CCH. The granting of such a request may entail a fee payable by you. Please contact Scott Murray at: CCH INCORPORATED, 2700 Lake Cook Road, Riverwoods, IL 60015 or email murraysc@cch.com.

MODIFICATIONS TO THE SERVICE
CCH reserves the right to modify or discontinue CCH Business News Update, or any portion thereof, without notice to you. CCH shall not be liable to you or any third party should it exercise its right to modify or discontinue the CCH Business News Update.

PRIVACY POLICY
The CCH Business News Update is maintained by CCH INCORPORATED, Business and Finance Group. You may contact us by sending an email to murraysc@cch.com . CCH is committed to protecting the privacy of any information about you as a subscriber to CCH Business News Update. Any information, which might personally identify you, may only be used by CCH to inform you about products and services, to improve the products and services we offer and to better meet needs and preferences of our customers. Information specific to you is not shared with third parties; the information you provide to us is only used within CCH.

DISCLAIMER & LIABILITY
CCH Business News Update is designed to provide accurate and authoritative information with regards to the subject matter covered. Material is made available with the understanding that CCH is not engaged in rendering legal, accounting or other professional services. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

CCH uses reasonable care in publishing materials. However, CCH does not guarantee their accuracy or completeness. Materials are provided “as is” with no warranty, expressed or implied, and all such warranties are hereby disclaimed. CCH assumes no liability for any loss, damage or expense from errors or omissions in the materials, whether arising in contract, tort or otherwise.


How do I unsubscribe?

You are under no obligation and can unsubscribe from CCH Business News Update at any time. For directions on how to unsubscribe, click here.

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