Frequently Asked Questions about CCH Business News
Update
Table of contents:
Special Considerations:
View License Agreement
Questions? Who to contact.
General Questions: Contact Customer Support at 800
449 6435.
Copyright Questions, Enhancement Ideas and other Comments:
Email Scott Murray, Internet Marketing Manager at scott.murray@wolterskluwer.com.
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Is this a free service?
For current CCH customers who already receive a Report Letter weekly
or monthly with their paid subscription, this is an additional FREE
service. Through CCH Business News Update, you'll receive an
email version of your Report Letter along with additional news—only
available to CCH Business News Update subscribers!
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What products are available?
To view the current
list of products click here.
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What if I don't have a CCH ID and Password?
If you subscribe to a CCH product in print or CD-ROM format and would
like to sign up for CCH Business News Update: You will need to contact
CCH at 800-449-6435 . A CCH Customer Service Representative will do
the following:
- Add to your current print or CD-ROM subscription the "free" subscription
to receive your Report Letter via email.
- Issue you an ID & Password.
- Walk you through setting up the service including recording your
email address.
- Show you how to change your preferences and answer any questions
you may have.
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How often will I receive an email?
You’ll receive your first email as soon as the report letter
and other news is available for the product(s) you subscribe to. Historically,
CCH issues report letters for each product weekly or monthly, although
editors may send special news updates to inform you of important developments
“between” regularly published report letters. This valuable
service will only be available to CCH Business News Update subscribers.
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How do I sign up for CCH Business News Update?
Do you subscribe to CCH Internet products, but don't yet receive CCH
Business News Update? Click here for instructions on
how to sign up.
Do you subscribe to CCH print or CD-ROM products? If yes, you
will need to contact CCH to get access at no charge. Call 800-449-6435.
Tell the CCH Customer Service Representative, "I would like to sign
up for CCH Business News Update for the print (or CD-ROM) product
I subscribe to." The representative will do the following:
- Add to your current print or CD-ROM subscription the "free" subscription
to receive your Report Letter via email.
- Issue you an ID & Password.
- Walk you through setting up the service including recording your
email address.
- Show you how to change your preferences and answer any questions
you may have.
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What are the contents of CCH Business
News Update?
The majority of the news sent via CCH Business News Update is
republished from various Report Letters. As a bonus, editors may send
special news updates to inform you of important developments in between
regularly published Report Letters. Only CCH Business News Update
subscribers get these special updates!
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Will I still get my print Report Letter(s)?
Yes. CCH Business News Update is an additional service with
your paid subscription — it’s not meant to replace your
paper or online report letter.
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May I forward the email to a friend or colleague?
Yes. The CCH Business News Update License Agreement allows forwarding
of the original email with the understanding that CCH must be given
credit. CCH Business News Update may be forwarded via email to
colleagues inside your company. You may also forward CCH Business
News Update on occasion to other individuals (i.e. clients) outside
your company, but the regular and systematic forwarding of the entire
CCH Business News Update outside your company is strictly prohibited.
Republishing CCH Business News Update on a Web site or Web page
is also prohibited. See excerpt taken from the License Agreement below
for copyright usage. Click here to view
entire License Agreement.
COPYRIGHT
CCH Business News Update is provided to you for personal use and
not for resale or republishing. CCH Business News Update may
only be 1. Photocopied 2. Forwarded via email to colleagues inside your
company. You may forward CCH Business News Update on occasion
to other individuals (i.e. clients) outside your company, but the regular
and systematic forwarding of the entire CCH Business News Update
outside your company is strictly prohibited.
While no fee is required in consideration of this permission, CCH requires
that the following statement be included in any reproduction of this
material: © 2006, CCH, All Rights Reserved, Reprinted with permission
of CCH.
Please note: CCH Business News Update is customized to reflect
the topics you are interested in. Colleagues may wish to subscribe on
their own in order to receive information that they are specifically
interested in. To signup a new user, go to this Web page and complete
the form. http://business.cch.com/NewsTrackerConfig/ntcusers.asp
If you wish to use CCH Business News Update in any manner not
expressly permitted by this Agreement (click
here to view entire License Agreement) or discuss licensing data/news
for posting on an Internet or Extranet, you may request permission from
CCH. You must provide CCH a written description of the intended use
and other information CCH may request. Permission may only be granted
by an authorized representative of CCH. The granting of such a request
may entail a fee payable by you. Please contact Scott Murray at: CCH,
2700 Lake Cook Road, Riverwoods, IL 60015 or email scott.murray@wolterskluwer.com.
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May I make additional copies of CCH Business News
Update?
Yes. The CCH Business News Update License Agreement allows photocopying
of the original email for distributing internally within your law firm
or externally (on occasion) to other individuals (i.e. clients). See
excerpt taken from the License Agreement below for copyright usage.
Click here to view entire License Agreement.
Law Librarians and Law Libraries, click here for
special instructions.
COPYRIGHT CCH Business News Update is provided to you for personal
use and not for resale or republishing. CCH Business News Update
may only be
- Photocopied
- Forwarded via email to colleagues inside your company. You may forward
CCH Business News Update on occasion to other individuals (i.e.
clients) outside your company, but the regular and systematic forwarding
of the entire CCH Business News Update outside your company
is strictly prohibited.
While no fee is required in consideration of this permission, CCH requires
that the following statement be included in any reproduction of this
material: ©2002, CCH INCORPORATED, All Rights Reserved, Reprinted with
permission of CCH INCORPORATED
Please note: CCH Business News Update is customized to reflect the
topics you are interested in. Colleagues may wish to subscribe on their
own in order to receive information that they are specifically interested
in. To signup a new user, go to this Web page and complete the form.
http://business.cch.com/NewsTrackerConfig/ntcusers.asp
If you wish to use CCH Business News Update in any manner not
expressly permitted by this Agreement (click
here to view entire License Agreement) or discuss licensing data/news
for posting on an Internet or Extranet, you may request permission from
CCH. You must provide CCH a written description of the intended use
and other information CCH may request. Permission may only be granted
by an authorized representative of CCH. The granting of such a request
may entail a fee payable by you. Please contact Scott Murray at: CCH
INCORPORATED, 2700 Lake Cook Road, Riverwoods, IL 60015 or email murraysc@cch.com.
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Special instructions for Law Firms with IP Access
Please understand that when you enter CCH by means of an IP access,
you are an anonymous user to CCH. Since you did not identify yourself
with an ID and Password, CCH only knows that you are one of X number
of users at XYZ account.
All customization, including signing up for CCH Business News Update,
may not work. Why? For example, you might choose and submit your preferences
so that CCH Business New Update is sent to your email address,
but then the next anonymous user may change those preferences to reflect
his/her own interests and email address. Subsequently, you will not
receive CCH Business News Update.
In order to sign up for CCH Business News Update, please contact
your sales representative for more information.
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Distribution/copyright issues pertinent to Law
Librarians and Law Libraries
Law Librarians have expressed to CCH a strong interest in forwarding
the CCH Business News Update emails throughout their law firm
via distribution lists. This is permitted as long as the following occurs:
- CCH Business News Update, whether forwarded in its entirety
or only specific sections, must include:
- The byline within the story or stories
- The links within the story or stories
- The copyright information
- The distribution list is internal and does not extend beyond the
law firm's employees, partners and associates.
- Individuals (i.e. partners and associates) may forward CCH Business
News Update to other individuals (i.e. clients) on occasion, but
the regular and systematic forwarding of the entire CCH Business
News Update outside the firm is strictly prohibited. (To discuss
licensing the CCH Business News Update contact CCH. Click
here for contact information)
- Republishing content from CCH Business News Update is strictly
prohibited. This includes publication on a Web site, Internet site,
Intranet site and via newsletter (print or electronic).
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Known problems/solutions for Law Librarians and
Law Libraries
PROBLEM #1: You forwarded CCH Business News Update to
your internal distribution list and someone clicked on the "unsubscribe"
link—now you don't receive CCH Business News Update.
When you forward an entire CCH Business News Update email to
a distribution list, you risk one of the recipients clicking on the
"unsubscribe" link in the email, thinking that they are only unsubscribing
themselves to the publication. This is not true. If anyone on your distribution
list unsubscribes using the link, you will not receive CCH Business
News Update.
SOLUTION: You can modify the introductory paragraph of your
CCH Business News Update email to include your own contact information
and instructions on how people can get their names off the distribution
list if they do not want to receive CCH Business News Update.
This preference can be set using the Advanced Email Options tab. For
more detail on Advanced Email Options, click here.
PROBLEM #2: Your law firm has IP access to the CCH Internet
Research Network.
When you enter CCH by means of an IP access, you are an anonymous user
to CCH. Since you did not identify yourself with a personal ID and Password,
CCH only know that you are one of X number of users at XYZ account.
All customization , including signing up for CCH Business News Update,
may not work. Why? For example, you might choose and submit your preferences
so that CCH Business New Update is sent to your email address,
but then the next anonymous user may change those preferences to reflect
his/her own interests and email address. Subsequently, you will not
receive CCH Business News Update.
SOLUTION: Please contact your sales representative to assist
you in signing up for CCH Business News Update.
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What are Advanced Email Options?
Advanced Email Options allows you to change the wording
in your CCH Business News Update email message from the system
default message to one that is customized to suit your particular need.
Note: You will need to set up your CCH Business
News Update service before you can set any advanced options.
Advanced email options also gives you the ability to:
-
increase the security of your Internet Research NetWork
sessions and protect any preference settings you have set.
-
ensure that if you login via IP access, any CCH
Business News Update links to the Internet Research NetWork
will automatically log you in via IP access.
To set advanced email options:
-
Click Preferences.
-
Click the Advanced Email Options tab.
-
Select if you wish to modify the system default message
or use the system default message.
-
If you choose to modify the system default message,
type your customized message in either the HTML message box or the
PLAIN-TEXT message box, based on the email format you chose to receive
when you initially set up your CCH Business News Update preferences.
-
Select whether or not you wish to display your ID
in the CCH Business News Update email message.
-
Click the checkbox if you are an IP access customer.
-
Click Submit and your preferences will be set.
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License Agreement CCH Business News Update
Agreement
CCH Business News Update is a free electronic newsletter service
from CCH INCORPORATED and is provided to you under the terms and conditions
of this Agreement. CCH may, at its sole discretion, immediately terminate
service if you fail to conform with these terms and conditions.
SUBSCRIBING TO CCH BUSINESS NEWS UPDATE
During the free registration process for CCH Business News Update,
CCH requires that you supply an email address and other demographic
information. On occasion, CCH may also decide, with your permission,
to collect additional personal information from you in connection with
surveys or special offers.
UNSUBSCRIBING TO CCH BUSINESS NEWS UPDATE
You may cancel your subscription to CCH Business News Update
at any time by clicking on the “unsubscribe” link listed
at the top of each CCH Business News Update. Then, uncheck all
of the topics you are no longer interested in and then click the submit
button.
COPYRIGHT
CCH Business News Update is provided to you for personal use and
not for resale or republishing. CCH Business News Update may
only be
- Photocopied
- Forwarded via email to colleagues inside your company. You may forward
CCH Business News Update on occasion to other individuals (i.e.
clients) outside your company, but the regular and systematic forwarding
of the entire CCH Business News Update outside your company
is strictly prohibited.
While no fee is required in consideration of this permission, CCH requires
that the following statement be included in any reproduction of this
material: ©2002, CCH INCORPORATED, All Rights Reserved, Reprinted with
permission of CCH INCORPORATED
Please note: CCH Business News Update is customized to reflect
the topics you are interested in. Colleagues may wish to subscribe on
their own in order to receive information that they are specifically
interested in. To signup a new user, go to this Web page and complete
the form. http://business.cch.com/NewsTrackerConfig/ntcusers.asp
If you wish to use CCH Business News Update in any manner not
expressly permitted by this Agreement or discuss licensing data/news
for posting on an Internet or Extranet, you may request permission from
CCH. You must provide CCH a written description of the intended use
and other information CCH may request. Permission may only be granted
by an authorized representative of CCH. The granting of such a request
may entail a fee payable by you. Please contact Scott Murray at: CCH
INCORPORATED, 2700 Lake Cook Road, Riverwoods, IL 60015 or email
murraysc@cch.com.
MODIFICATIONS TO THE SERVICE
CCH reserves the right to modify or discontinue CCH Business News
Update, or any portion thereof, without notice to you. CCH shall
not be liable to you or any third party should it exercise its right
to modify or discontinue the CCH Business News Update.
PRIVACY POLICY
The CCH Business News Update is maintained by CCH INCORPORATED,
Business and Finance Group. You may contact us by sending an email to
murraysc@cch.com . CCH is committed
to protecting the privacy of any information about you as a subscriber
to CCH Business News Update. Any information, which might personally
identify you, may only be used by CCH to inform you about products and
services, to improve the products and services we offer and to better
meet needs and preferences of our customers. Information specific to
you is not shared with third parties; the information you provide to
us is only used within CCH.
DISCLAIMER & LIABILITY
CCH Business News Update is designed to provide accurate and
authoritative information with regards to the subject matter covered.
Material is made available with the understanding that CCH is not engaged
in rendering legal, accounting or other professional services. If legal
advice or other expert assistance is required, the services of a competent
professional person should be sought.
CCH uses reasonable care in publishing materials. However, CCH does
not guarantee their accuracy or completeness. Materials are provided
“as is” with no warranty, expressed or implied, and all
such warranties are hereby disclaimed. CCH assumes no liability for
any loss, damage or expense from errors or omissions in the materials,
whether arising in contract, tort or otherwise.
How do I unsubscribe?
You are under no obligation and can unsubscribe from CCH Business News
Update at any time. For directions
on how to unsubscribe, click here.
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